I sent them an pooched Elite scope over 2 months ago - they received it on May 27 - and they have not even looked at it yet.

This is the first Elite I have owned that has ever screwed up but after this poor service from their Canadian warranty centre I think I will quit recommending them to other shooters.

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“Beware the man with one rifle. He may not have enough interest in it to be competent.”
Mike Venturino


CSSA Member

I have had a whack of B&L and Bushnell scopes, almost as many as Leupies. I bent the tube on a B&L Elite 4000 and contacted Bushnell in Ontario; after that experience, I wouldn't buy jackschit from them and consider them to be a bunch of *******s!

Go with Leupie, MUCH better service.

Bushnell will take care of you eventually and most likely send you a new scope of equal quality or better, but they are slow, very slow. Took 6 months for an old beat up B&L 4000 I sent in and got a new side parallax bushnell 4200. They didn't keep me updated on their website and the last time I checked on the progress it said they still hadn't looked at the scope, 2 days later the new one showed up in the mail box, site still said they hadn't looked at it, in fact just checked the site a minute ago and apparently they still haven't looked at it Maybe they'll send me a second one??

Leupold service is about 8 days round trip the last time i sent one in, sticky power ring, it came back fixed and up graded. A used Leupold is better than a new anything else because they are excellant on service.

Bushnell service is waaaaaaaay slow. Leupold turnaround is about 6-10 days.

Simple choice for me...

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Safety First!!!

I've had 2 experiences with them, almost two months the first time and not even two weeks wait the second but both times I got a brand new scope in the mail. Their warranty is rock solid but turnaround time is slow like most offshore manufacturers north american service depts.

Anybody have there address.I have a couple of scopes to send out.
Thanks

Bushnell Sports Optics Worldwide
Attention: Repair Department
25A East Pearce Street
Richmond Hill, ON
L4B 2M9

__________________

“Beware the man with one rifle. He may not have enough interest in it to be competent.”
Mike Venturino


CSSA Member

Thanks I hope they are a little quicker for me.

Another reason to stick with the big Austrian/German optics. Leupold was good to me the one time I contacted them but I have yet to have to do any work to any of my Swaro products. They just keep working like the day I bought them.

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Less work and more play!

Indian proverb,

"Somewhere a man named Paul cries." LOL